1) All cancellations must be in writing, the date of cancellation being the date on which your email or letter is received by us. 2) Where cancellation is made up to eight weeks prior to the start date of the trip / course, only the non-refundable deposit will be retained. 3) Where cancellation is made less than eight weeks but up to four weeks prior to the start date of the trip / course, 75% of the total trip / course cost will be charged and the balance refunded. 4) Where cancellation is made within the last four weeks, no refund will be allowed.
