Cancellation by Client


All cancellations must be in writing, the date of cancellation being the date on which your email or letter is received by us.

 

Where cancellation is made up to eight weeks prior to the start date of the trip or course, only the non-refundable deposit will be retained.

 

Where cancellation is made less than eight weeks but up to four weeks prior to the start date of the trip or course, 75% of the total trip or course cost will be charged and the balance refunded.

 

Where cancellation is made within the last four weeks, no refund will be allowed.

 

Cancellation by The Mountain People Ltd


All our scheduled trips or courses are based on a certain minimum number of clients participating. In the (unlikely) event that there are less than this minimum number of persons booked with less than six weeks to go to departure date, those who have already booked will be advised that the full amount paid to us will be refunded in full and the trip or course is to be cancelled.

 

The Mountain People Ltd cannot be held liable for any other costs relating to the trip or course that have been incurred by the client before or after the trip or course has been officially cancelled.

 

Last updated 20/02/13